エージェント取り扱い求人

Platform Engineer- Real-Time-Communications Infrastructure-音声/ビデオ会議エンジニア

募集中
  • 勤務地
    東京都 大阪府
  • 職種
    社内情報システム/EDP/MIS
  • 業種
    医薬品メーカー(先発医薬品)

募集要項

業務内容 職務内容

音声およびビデオ会議のグローバルサービスチームのテクノロジースペシャリストとして、日本時間のプラットフォームの維持管理やプロジェクト推進や、サービスマネジメントを行います。バックエンドのクラウドサービスに加えて、会議室内に設置されるAV機器を適切に制御し、円滑な会議が可能なようサポートを提供します。

主な責任範囲

会議室AV機器会議インフラストラクチャを適切に維持管理する(主に日本国内)

グローバルサービスチームと連携し、システム更新等を日本で円滑に推進する

イベントサポートの提供(パートナーと協業したサポート体制の管理、自身のハンズオンサポート双方を含む)

会議インフラに関するテクノロジートレーニングやユーザーガイドを提供する

社内ITSMプロセスに準拠しインシデント、リクエスト、変更管理を行う

日本のビジネスユーザーの要望や相談窓口となり、必要な対応を進める
雇用形態 正社員
応募資格 求める経験

グローバルエンタープライズ環境における音声/ビデオ会議の運用

Microsoft Teamsの会議デバイスおよびソリューションの管理

Ciscoの会議デバイス/Unified Communications Manager 環境の管理

会議室内のスピーカー、モニター、マイク、音声ミキサーなどの管理

顧客と直接コミュニケーションし、要望や課題を管理した経験

多文化な環境で社内外のパートナーと関係を構築した経験

必須

CiscoのIP電話/テレビ会議の運用経験、またはMicrosoft Teams Room会議デバイスの運用経験

会議室内のAV機器、および音声/ビデオコミュニケーションソリューションにおける技術的な専門性

日本語および英語での実務能力(海外のアーキテクトとのソリューションの議論などができるレベル)

問題を切り分け適切な担当者と連携しトラブルシューティングを主導する能力

最低限のネットワークに関する知識

あると望ましい

コンピュータサイエンス関連の学士号

Cisco CCVP または CCIE Voice

ITILv3
英語力 ビジネスレベル
年収 500万 〜 800万円
給与詳細
月額(基本給):310,000円~
<昇給有無>有
<残業手当>有
<給与補足>
※年収は前職の経験を考慮の上、規定により決定します。
■昇給:原則年1回
■賞与:年2回
勤務地 東京都 大阪府
備考 ”Better Health for People, Brighter Future for the World” is the purpose of a company.We aim to create a diverse and inclusiveorganization where people can thrive, grow and realize their own potential while enabling our purpose. We continue to innovate and drive changes that will transformthe lives of patients. We’re looking for like-minded professionals to join us.
global values-based, R&D-driven biopharmaceutical leader. We are guided by our values of ism, whichhas been passed down since the company’s founding. ismincorporatesIntegrity, Fairness, Honesty, and Perseverance, with Integrity at the core. They are brought to life through actions based on Patient-Trust-Reputation-Business, in this order.

企業情報

匿名

関連する求人

エージェント取り扱い求人
Product Owner, DD&T Corporate Strategy/コーポレートIT部門 ビジネスアプリ担当者(経営企画)

仕事内容: 経営企画部門のITシステム担当者として、部門のデータ・デジタル活用を推進いただきます。そのために、ユーザエクスペリエンスの視点とIT組織全体の戦略の両方の視点を持ってプロセス&システム全体を幅広く理解し最適な提案を行うとともに、責任を持ってソリューションの導入・運用を推進いただきます。 主な内容は以下の通りです。 ビジネス部門の関係者と協働してデータ・デジタル活用のニーズを収集するとともに、IT化のロードマップ・実行計画を策定する データ・デジタルの活用による、新たなビジネスプロセスの創出支援および既存のビジネスプロセスの改善をリードする IT部門が所管している、経営企画部門向けの専用アプリケーション・ソフトウェア(以下)を適切に管理し、安定稼働に必要な保守・運用、システム開発を主導する -経営会議サポートシステム(仮称:開発中) -経営理念ダッシュボード (MS Power BIベースのアプリケーション) -BSCアプリ(MS Power Platformベースのアプリケーション) 国内外のIT部門関係者と密に連携し、グローバルプラットフォームやアプリケーションの日本展開を支援する。また、関連するインフラおよびセキュリティ対応の実施を支援する ビジネス部門のゴール達成に役立つような、新たなテクノロジー関する知識を収集し応用する ビジネス部門のステークホルダーのデジタル デクステリティ向上に必要な施策を検討・実施する

  • 600万〜1000万
  • 東京都
  • 医薬品メーカー(先発医薬品)

募集中

エージェント取り扱い求人
EDS Data Management Lead

OBJECTIVES/PURPOSE Regional Lead working as the Key Point of Contact / Engagement Lead for all Enterprise Data Services/solutions portfolio; including management of functional objectives/roadmaps, major projects, quarterly functional release-based activity and ongoing run activities Lead as a ‘thought leader’ and ‘domain expert’ between Business, Business IT and EDS linking technology vision and strategy with business requirements and goals (bi-directional influence) Deliver and operate within an agile methodology integrating continuous feedback and industry best practice to enhance user satisfaction and ensure a customer driven design is put first Provide leadership to regional business teams for data management solutions across all domains at senior levels of the organization and partner with leadership and external partners in building the roadmap for data enabled innovation driving business value In partnership with the EDS Transformation and Delivery Lead, architect the strategic roadmap for EDS at the functional level, ensuring that supporting teams and capabilities are on track to deliver to commitments and priorities Build and maintain positive relationships and manage dependencies/performance with key business and IT stakeholders and supporting teams aligned with overall strategy and objectives Accountable for ensuring that the solutions are built per enterprise data governance and quality standards when applicable criteria are met as per the methodology to ensure success. Track adoption and measure value continuously with a view to challenging business IT / business on prioritisation and value Drive the communication into the function/region of the EDS Services Catalog, Release Calendar / Demand Tracking and priorisation status and manage the EDS Data Services Portfolio in alignment with strategic services/solutions delivery - ensure scalable and repeatable processes are being enabled and deployed Ensure business value and data services adoption is delivered and linked to the deployment of the EDS Data Services through defined and agreed KPI’s and SLA’s Owns and communicates how the EDS Data Services portfolio is meeting business priorities, including the provision of funding to enable the regional business requirements delivery and alignment ACCOUNTABILITIES Architecting a regional/domain focused data-services strategy that connects business objectives and the EDS data-services operating model with scalable and reusable solutions leading to measurable business value Accountable as the primary interface between functional IT and business IT partners leveraging the EDS data-services catalog (bi-directional). Focus on the technology and being a technology leader between teams Directly leading the engagement for the business function stakeholders, DD&T leads and extended teams into the EDS organisation, leveraging input from the USA to ensure alignment and consistency Lead and manage alignment between EDS, business IT and IT stakeholders on a continuous basis linked to business priorities/roadmaps, data-services capabilities; people, process, technology and data Communicate and evangelise the Data & Digital imperatives as a key driver for continuous transformation linked to the vision and strategy of the DD&T/GDT/ EDS to become the most trusted, data-driven and outcomes-based pharmaceutical company Serve as the leader for data orgnaization in Japan and be responsible for setting short-term and long-term data strategy, developing the multi-domain data capability roadmap , providing guidance in day-to-day data management operations, and ensuring project milestones and department performance goals are met. Identify and collaborate effectively with EDS partners and stakeholders to align on priorities, and provide project leadership ensuring high-quality deliverables, process improvement, budgets, and timely responses to business requests and operational challenges Partner with IT and system integration vendors to lead the development of new functionalities as well as change management for enterprise data management initiatives targetted to address key business challenges. Aggregating business demand and consolidate requests as appropriate to ensure that use cases are appropriately prioritized Influence and drive domain and data management practice discussions, including the Global Data Council (GDC) and the Strategic Steering Committee. Drive and lead governance sessions to ensure the Services & Operations, Platforms Architecture and Data Services and Analytics teams are managing and coordinating services delivery in an efficient and value-driven way to support building business / business IT engagement and delivery Lead/Support domain based / cross-domain communities of practice (people / process / technology / data) with a view to increasing adoption and driving business value Mentor and lead on developing the team culture and people to ensure a highly motivated and effective team is both in place today, and developing in a sustainable way for the future DIMENSIONS AND ASPECTS Technical/Functional (Line) Expertise Domain knowledge of Data, Digital and Technology organizations within pharmaceuticals or related industries Pharmaceutical data expertise a must in particular Commercial data, Health Care Provider (HCP/HCO) and their linkages/relationships Track record of managing complex supplier and/or customer relationships in matrixed organizations Hands-on functional / technical / architecture level experience linked to data-services and data-platforms within the Pharmaceutical business Expertise in the delivery of data services solutions and products linked for Pharma industry Experience / Knowledge linked to Data / AWS / API / Cloud / Analytics capabilities and functionality Experience in the Pharmaceutical business model and baseline reporting requirements and processes Leadership expertise linked to data-services (Vision, strategy and business alignment, people management, communication, influencing others, managing change) Experience leading agile teams leveraging scrum methodology Leadership Passionate leader, collaborator, team player, and individual contributor Passion to challenge the status quo and find new solutions and drive out of the box ideas Assertive, with the confidence to be voice of authority – not afraid to do what is best for Taekda/team High-energy and passionate outlook to the role and can influence those around her/him Ability to build a sense of trust and rapport that creates a comfortable and effective workplace Strong communication skills with comfort in speaking with business / business ITstakeholders Not afraid to “roll up the sleeves” and lead from the front – pushes teams to do the same Direct experience in understanding business outcomes as a key driver to ensure solutions are aligned to priorities and values Active coach and mentor whose goals are to grow and maximize the team’s potential Collaborative partner able to influence and drive accountability across organizational and domain boundaries Advocates for needed change across the organization that add to our success. Decision-making and Autonomy Extensive successful analytics operations management experience will enable a high degree of autonomy in leading decisions Demonstrative business acumen with strong cross functional communication ability Ability to build concensus on sensitive topics which require senior managers to often accept compromises based on the bigger picture view Versed in risk and comliance aspects of linked to data platforms and services, with the experience to lead discussions and engage to resolve challenging and complex topics Interaction Experience being a member of a medium-sized core team with a global mandate, which requires clear and transparent communication Experience with stakeholder management and engagement at all levels of the organisation Ability to set priorities, align stakeholders expectations and, develop and execute an associated plan of action Ability to engage effectively as a part of a team and with colleagues with different backgrounds and areas of expertise Experience in managing team members with setting and tracking performance goals and metrics Must be able to develop and maintain strong relationships globally Ability to communicate effectively at multiple levels support the Data Governance Committees and facilitates strategic and operational meetings and agendas to drive decision making. Ability to influence in a highly federated governance model as a facilitator. Ability to apply advanced principles and concepts necessary to oversee various data governance workgroups Innovation This role offers the opportunity for a high level of innovation related to Data Services enablement across technology platforms focused on Commercial, but also cross-domain and geographies Curiosity, challenge the status quo Explore, navigate the ever changing environment of data, digital and technology This role will be focused on enabling concepts linked to ‘reuse’ and ‘scalability’ across data services solutions, and engaging innovative partnerships and ideas to deliver creative solutions Complexity Must possess an understanding of how a global organization operates and comfortable influencing without authority Capable of collaborating with teams both cross-functionally and remotely, across a wide range of time zones and cultures Must have significant comfort with ambiguity

  • 500万〜800万
  • 東京都
  • 医薬品メーカー(先発医薬品)

募集中

エージェント取り扱い求人
【東京本社/転勤なし】社内SE_システム開発担当者 ※若手層歓迎※

《概要》 弊社では、医薬・医療・医療機器・ヘルスケア領域に特化した多面的なソリューションサービスを提供しており、その中でも医薬品に特化した「コンタクトセンターサービス」では高いシェアを獲得しています。事業拡大に伴いコンタクトセンターも増設を続けており、システム開発やインフラの「要」となる『社内SE』をこの度募集いたします。 《主な業務内容》 * コールセンター内で使用するシステム開発(VBA利用)  設計からリリースまでの新規開発  現行システムの保守運用業務 * コールセンターシステム設定構築  コールフローの構築、PBX(電話交換機)の運用

  • 350万〜450万
  • 東京都
  • CSO

募集中

エージェント取り扱い求人
Microsoft 365 Engineer

Microsoft 365 Administration: Ensure data integrity and security by evaluating, implementing, and managing appropriate Microsoft 365 hardware and software solutions utilizing industry standards and best practices. Manage Microsoft 365 licenses, subscriptions, and users across the organization. Provide technical support to end-users to resolve any issues and/or fulfill user's requirement related to Microsoft 365 services. Interact with end-users directly to capture the user's demand via multiple communication channels, including face-to-face, remote session, and email/chat . Deploy Microsoft 365 software installations, configurations, and upgrades across a diverse customer base. Ensure compliance with established standards, policies, best practices, and configuration guidelines. Develop and document standards and procedures for Microsoft 365 administration and maintenance. ITSM Incident, Request, and Change Management: Manage and respond to Microsoft 365 incidents and service requests using IT Service Management (ITSM) tools and processes. Collaborate with the ITSM team to plan/test Microsoft 365 related changes to minimize business disruptions complying with the standard change management policies. Develop and maintain Microsoft 365 service processes and documents for incident, request, and change management. Ensure timely resolution of Microsoft 365 incidents and service requests to meet the expected service level and minimize impact on end-users.

  • 500万〜800万
  • 東京都
  • 医薬品メーカー(先発医薬品)

募集中