エージェント取り扱い求人

Technology Support Engineer, Hikari Plant / 技術サポートエンジニア 光工場

募集中
  • 勤務地
    山口県
  • 職種
    社内情報システム/EDP/MIS
  • 業種
    医薬品メーカー(先発医薬品)

募集要項

業務内容 【主な業務内容】

• 社内ソフトウェアアプリケーションのサポート
• 以下の技術専門分野における小規模ソリューションプロジェクトの技術標準分析、実装、評価に参加および実行
— エンドユーザーサポート
— ハードウェアのトラブルシューティングと故障対応
— オペレーティングシステム・ソフトウェアのサポート
— ハードウェア・ソフトウェアツールとITILプロセスに沿った運用

【詳細な業務内容】

• 問題の調査、解決策の分析、小規模なプロジェクトの技術的な変更の実装など
• 要件、整備、テスト、問題、アプリケーション統合などの分析
• ガイドラインやポリシーに沿った意思決定のサポート、またはチームメンバーに対してのサポートに関する意思決定の支援
• 技術的な分析・設計・変更・ソフトウェア設定・ハードウェアの解決支援を武田薬品の標準に沿って実行
• 通常業務内やプロジェクト内でのアプリケーションの開発サービスやテクニカルサポートの提供
• ビジネスソリューションの本番環境への展開サポート、エンドユーザー機器のライフサイクルプロセスとIT資産管理
• 社内ITインフラストラクチャとエンドユーザー機器の対面式サポートの実施
• 会議室や会議イベントのサポート
• システム改善策の実装支援
• 武田薬品の品質マネジメントシステム(QMS)、ソフトウェア開発ライフサイクル(SDLC)、およびITプロジェクトライフサイクル(ITPLC)の標準、ポリシー、および手順に従ったサポートドキュメントの作成・維持
• マネージャ・リーダーからの指導と指示の下での業務遂行

• 主要なITおよびビジネスの目的/目標を理解し、自己知識を独自の作業分野で活用

【関連業務】
• 計画された取り組みに対する定期的な更新と、テクノロジー運用とプロジェクトに関するレポートの提供
• 管理業務のデータ精度を確保
雇用形態 正社員
応募資格 【求められる能力】
技術的・職務的専門知識:
• デスクトップ、サーバー、OS、LAN / WAN、印刷、コラボレーションツール、電話・電話会議システムなどのITインフラストラクチャと運用に関する運用知識

個人能力として:
• 日常業務とパフォーマンスの自己管理能力
• 客観的なパフォーマンスの自己評価
• 利用可能なトレーニングと知識の共有により、自己と仲間の相乗育成
• ビジネスに必要とされるトレーニングをサポート
• ユーザーからのフィードバックと継続的な業務改善を提供

【教育、行動能力およびスキル】
必須能力:
• 1〜3年のオンサイトサポートなど技術分野での就業経験または教育実習経験
• 口語・文章等の円滑なコミュニケーション、分析および問題解決スキル
• 英語文書の読み書き・基本的な会話能力(流暢な日本語レベル)
• グローバルなIT環境での効率的な時間管理とタスク管理能力
• ITソリューションの実用的な知識の習得・課題分野の専門知識を深められる能力
• 自発的かつ継続的な自己啓発・問題に対して主体的に行動する能力
• 優れた顧客管理スキル

歓迎能力:
• IT業務での専門的な職業訓練
• 学士号・修士号または、同等の学位
• ITILの実務知識
• 製薬業界および/または医薬品開発ビジネスの経験があれば尚可

出社要件:

• 各主要サイトへの出社(勤務地による)
• 武田薬品の日本国内他拠点への出張の可能性あり
英語力 読み書きレベル
年収 500万 〜 800万円
給与詳細 500万円-800万円
勤務地 山口県
備考 ”Better Health for People, Brighter Future for the World” is the purpose of a company.We aim to create a diverse and inclusiveorganization where people can thrive, grow and realize their own potential while enabling our purpose. We continue to innovate and drive changes that will transformthe lives of patients. We’re looking for like-minded professionals to join us.
Takeda isa global values-based, R&D-driven biopharmaceutical leader. We are guided by our values of Takeda-ism, whichhas been passed down since the company’s founding. Takeda-ismincorporatesIntegrity, Fairness, Honesty, and Perseverance, with Integrity at the core. They are brought to life through actions based on Patient-Trust-Reputation-Business, in this order.

企業情報

匿名

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OBJECTIVES/PURPOSE Regional Lead working as the Key Point of Contact / Engagement Lead for all Enterprise Data Services/solutions portfolio; including management of functional objectives/roadmaps, major projects, quarterly functional release-based activity and ongoing run activities Lead as a ‘thought leader’ and ‘domain expert’ between Business, Business IT and EDS linking technology vision and strategy with business requirements and goals (bi-directional influence) Deliver and operate within an agile methodology integrating continuous feedback and industry best practice to enhance user satisfaction and ensure a customer driven design is put first Provide leadership to regional business teams for data management solutions across all domains at senior levels of the organization and partner with Takeda leadership and external partners in building the roadmap for data enabled innovation driving business value In partnership with the EDS Transformation and Delivery Lead, architect the strategic roadmap for EDS at the functional level, ensuring that supporting teams and capabilities are on track to deliver to commitments and priorities Build and maintain positive relationships and manage dependencies/performance with key business and IT stakeholders and supporting teams aligned with overall strategy and objectives Accountable for ensuring that the solutions are built per enterprise data governance and quality standards when applicable criteria are met as per the methodology to ensure success. 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  • 500万〜800万
  • 東京都
  • 医薬品メーカー(先発医薬品)

募集中